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For complete details on our refund process and what's covered, please visit our returns policy page.

For any orders, we aim to dispatch within 7-14 working days.

Once your order ships, you'll receive an email with tracking details and estimated delivery information. Please note that delivery times vary by location.

*Shipping is only available in New Zealand

Complex Tangents may offer products to you as a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.

Please contact us at hello@complextangents.com to if you would like to make amendments, cancel or enquire on your pre-order.

For questions about your order, reach out to us at hello@complextangents.com or complete the contact form on our contact page. We're here to help.

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